Situation, solution, result

Three typical physiotherapy clinic scenarios and how they sort out their day to day with the platform.

Illustrative scenes based on common industry situations — not customer testimonials.

Solo physiotherapistBasic plan

From phone in hand to a schedule closed every morning

1Starting situation

A one-person practice: every call interrupts a session, confirmations happen first thing in the morning and forgotten appointments pile up as empty slots.

2Solution implemented

Their own public booking page and an assistant on the website widget that confirms, creates and moves appointments. Patients book and ask 24/7 without calling.

3Result

Mornings stop being a marathon of calls. Automatic email confirmations reduce forgotten appointments and empty slots in the schedule.

Bookings and changes handled 24/70 manual confirmation calls
4-physio clinicPro plan

Four practitioners, one single schedule

1Starting situation

Coordination ran on WhatsApp and a front-desk notebook: overlaps, double bookings and patients unsure who they were seeing.

2Solution implemented

The whole team added with schedules and services per practitioner. The booking page only offers each physio's real open slots and everyone checks the same live schedule.

3Result

Double bookings disappear and the front desk stops being the bottleneck. Every physio sees their full week from their panel.

1 shared schedule in real time0 overlaps between practitioners
Sports physiotherapyBasic plan

Follow-up between sessions, with data

1Starting situation

Exercise programs went out on paper or PDF: patients forgot how to do them and there was no way to know how they progressed between visits.

2Solution implemented

Exercise plans with YouTube or Vimeo videos in the patient portal. Each patient logs their pain and adherence from their phone, nothing to install.

3Result

The physio adjusts treatment with real information between sessions, and patients follow the program better with the video always at hand.

Visible follow-up between sessionsAdherence logged, not guessed

Do any of these sound like you?

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Use cases — r3physio.app